Payment Policy for Best Of Indian Products (BOIP) Marketplace
Effective Date: 11 September 2023
1. Payment Methods
BOIP Marketplace offers multiple secure payment methods to ensure a convenient and safe shopping experience for our customers. You can make payments using the following methods:
- Credit Cards
- Debit Cards
- Net Banking
- UPI (Unified Payments Interface)
- Wallets
- EMI
- PayLater
- Other payment methods supported by Razorpay
2. Payment Processing
All payments made on BOIP Marketplace are processed securely through our payment gateway partner, Razorpay. Your payment information is encrypted and protected to ensure the highest level of security.
3. Currency
All transactions on BOIP Marketplace are conducted in Indian Rupees (INR). Prices displayed on our platform are inclusive of applicable taxes.
4. Payment Confirmation
Upon successful payment, you will receive a confirmation email containing the details of your order and payment. Please keep this confirmation for your records.
5. Payment Errors and Disputes
If you encounter any payment errors or discrepancies, please contact our customer support team immediately for assistance. We will investigate and resolve any payment-related issues as soon as possible.
6. Refunds
Refunds, if applicable, will be processed in accordance with our Returns and Refunds Policy. Please refer to that policy for detailed information on our refund process.
7. Payment Security
We take the security of your payment information seriously. BOIP Marketplace does not store or have access to your payment card details. All payment processing is handled by Razorpay, which adheres to industry-standard security measures to protect your data.
8. Payment Disputes and Chargebacks
In the event of a payment dispute or chargeback, BOIP Marketplace reserves the right to investigate and take appropriate action, including but not limited to suspending or terminating the user's account, if necessary.
9. Payment Policy Changes
BOIP Marketplace reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
By using BOIP Marketplace and making payments through our platform, you agree to abide by this Payment Policy and any subsequent revisions.
If you have any questions or concerns regarding our Payment Policy, please contact our customer support team for assistance.
Thank you for shopping with Best Of Indian Products (BOIP) Marketplace. We appreciate your trust in our platform.